Terms and conditions

1. GENERAL

Welcome to ROMWE.com. We provide goods and services to you subject to the notices, terms, and conditions set forth in this agreement (the "Agreement") .We may from time to time change the terms that govern your use of our Site. We may change, move or delete portions of, or may add to, our Site from time to time. Every time you wish to use our site, please check these Terms and Conditions to ensure you understand the terms that apply at that time. ROMWE.com reserves the right to change this site and these terms and conditions at any time.

To shop with us, you need to be at least 16 years old. Any accessing, browsing, or otherwise using the site indicates your agreement to all the terms and conditions in this Agreement. If you disagree with any part of the Terms then you should discontinue access or use of the Site. Please read this Agreement carefully before proceeding.

Please also read our Privacy Policy regarding personal information provided by you. ROMWE.com may send electronic mail to you for the purpose of advising you of changes or additions to this Site, about any of ROMWE.com's products or services, or for such other purpose(s) as you agree. You can unsubscribe by using the link from any email newsletter or your personal subscribe setting after logged in.

If you have any query regarding the Conditions or the Data Protection Policies, you may contact us anytime at service@romwe.com.

2. USE OF OUR WEBSITE

When you use this website, you agree to the processing of the information and details and you state that all information and details provided are true and correspond to reality. You represent and warrant that you are at least 18 years old or visiting the Site under the supervision of a parent or guardian. Subject to the terms and conditions of this Agreement, ROMWE.com hereby grants you a limited, revocable, non-transferable and non-exclusive license to access and use the Site by displaying it on your internet browser only for the purpose of shopping for personal items sold on the Site and not for any commercial use or use on behalf of any third party, except as explicitly permitted by ROMWE.com in advance. Any breach of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you.

Except as permitted in the paragraph above, you may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile or otherwise exploit this Site or any portion of it unless expressly permitted by ROMWE.com in writing. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business unless explicitly permitted by ROMWE.com in advance. ROMWE.com reserves the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if ROMWE.com believes that customer conduct violates applicable law or is harmful to ROMWE.com's interests.

You shall not upload to, distribute, or otherwise publish through this Site any Content, information, or other material that: (a) violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, or could give rise to any civil or criminal liability under local or international law; or (c) includes any bugs, viruses, worms, trap doors, Trojan horses or other harmful code or properties. ROMWE.com may assign you a password and account identification to enable you to access and use certain portions of this Site. Each time you use a password or identification, you will be deemed to be authorized to access and use the Site in a manner consistent with the terms and conditions of this Agreement, and ROMWE.com has no obligation to investigate the authorization or source of any such access or use of the Site.

You will be solely responsible for all access to and use of this site by anyone using the password and identification originally assigned to you whether or not such access to and use of this site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including, without limitation, financial obligations) incurred through such access or use. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify ROMWE.com of any unauthorized use of your password or identification or any other breach or threatened breach of this Site's security.

In accordance with Customs regulations customers must provide valid and accurate data. All consignee names, address and payers name should be valid. Certain countries request that the consignee submit their ID or passport to clear the package or for payment verification purposes. It is the customers sole responsible for the accuracy of data that they provide to us. Should any information be incorrect and prevent any shipment or deliveries or customs clearance, we will not hold responsible and will not offer any compensation in such cases.

ROMWE.com will always comply with the law, and we kindly remind users to do the same. As the importer customers are responsible to comply with all laws and regulations in their own countries. Please refer to our privacy policy for more information.

3. DATA & INFORMATION POLICY

When you use this website and place orders through it, you agree to provide us with your email address, postal address and/or other contact details truthfully and exactly. You also agree that we may use this information to contact you in the context of your order if necessary

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Policy.

4. ERRORS

In case you detect that an error occurred when entering your personal data during your registration as a user of this website, you can modify them in the section "My Account". In any case, you will be able to correct errors related to the personal data provided during the purchase process by contacting us, as well as exercising the right of rectification contemplated in our Privacy Policy through ROMWE.com. This website displays confirmation boxes in various sections of the purchase process that do not allow the order to continue if the information in these sections has not been correctly provided. Also, this website offers details of all the items you have added to your shopping cart during the purchase process, so that before making the payment, you can modify the details of your order.

If you detect an error in your order after the completion of the payment process, you should immediately contact our customer service or email address above to correct the error.

While ROMWE.com strives to provide accurate product and pricing information, pricing or typographical errors may occur. ROMWE.com cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, ROMWE.com shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mis-priced, ROMWE.com may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

5. TRADE RULES

5.1 Price and Payment

All prices are inclusive of VAT (where applicable) at the rate appropriate to the country of receipt and are correct at the time of entering the information on to the system. If for some reason we are unable to ship your goods, the value of the items that are not shipped will be refunded to your wallet in your ROMWE.com Account or to the original method of payment.

All prices are exclusive of delivery charges. The total cost of the order is the price of the products ordered plus the delivery charge.

Prices may change at any time, but (other than as set out above) changes shall not affect the orders for which we have sent an Order Confirmation.

Once you have selected all articles that you wish to buy, they will be added to your basket. The next step will be to process the order and make the payment. To that end, you must follow the steps of the purchase process, indicating or verifying the information requested in each step. Furthermore, throughout the purchase process, before payment, you can modify the details of your order. You are provided with a detailed description of the purchase process in the Shopping Guide. Also, if you are a registered user, a record of all the orders placed by you is available in "My Account" area. You may use, as payment method, the following cards: Visa, Mastercard, American Express, Union Pay, Paypal and online banking etc.

To minimize the risk of non-authorised access, your credit card details will be encrypted. Once we receive your order, we request a pre-authorisation on your card to ensure that there are sufficient funds to complete the transaction. The charge on your card will be made at the time your order leaves our warehouse.

When you click "Authorise Payment", you are confirming that the credit card is yours. Credit cards are subject to verification and authorisation by the card issuing entity. If the entity does not authorise the payment, we shall not be liable for any delay or failure to deliver and we will be unable to conclude any Contract with you.

For European Union customer, the payment is operated by our UK subsidiary ZENITH BUSINESS CO., LIMITED (ZENITH). ZENITH will be in charge of all the relevant issues relating to the payment of EU customer such as refund , cancellations, returns , purchase dispute as well as customer support etc.

5.2 Colors

We have made every effort to display, as accurately as possible, the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

5.3 Packing

Unless otherwise provided, we will comply only with its minimum packing standards for the method of transportation selected. The cost of all special packing, loading or bracing requested by you will be paid for by you.

5.4 Shipping & Delivery

ROMWE.com ships from different warehouses in different country. For orders with more than item, we may split your order into several packages according to stock levels at our own discretion We aim to deliver orders within seven working days of orders being placed. However, sometimes during busy sale periods, deliveries may take longer. Please note that Saturday and Sunday are not classed as working days. If you have not received your delivery in ten working days please contact our Customer Services through service@romwe.com.

5.5 Title and risk of loss

Delivery to carrier shall constitute delivery to Buyer, and thereafter risk of loss or damage shall pass to Buyer. Any claim of Buyer relative to damage during shipping or delivery should be made directly to the carrier. Any claims by Buyer against Our Company for shortage or damage occurring prior to such delivery to carrier must be made within five (5) days after receipt of the goods and accompanied by original transportation bill signed by carrier noting that carrier received the goods from Our Company in the condition claimed. Notwithstanding passage of the risk of loss to Buyer, title and right of possession to the goods sold hereunder shall remain with Our Company until all payments hereunder, including deterred payments evidenced by notes or otherwise, Interest, carrying charges, shall have been made in cash, and Buyer agrees to do all acts necessary to perfect and maintain such right and title in Our Company.

5.6 Return of product

Goods can be returned in designated period. The exact return period and return policy differs from country to country. Please contact our customer service for the detailed information. Customers returning goods are responsible for freight charges.

Size wrong items and quality problem items can be exchanged. For defective products, If a defect or damage is confirmed on the returned products, we will give you a complete refund including the charges you have accrued of delivery and return. The refund will be paid either to your wallet of ROMWE.com account or to the original method of payment.

The following items cannot be returned or exchanged: bodysuits, lingerie & sleepwear, swimwear, jewelry, and accessories (except scarves, bags, and mermaid blankets).

5.7 Reviews and Comments

Except as otherwise provided elsewhere in this Agreement or on the site, anything that you submit or post to the site and/or provide ROMWE.com, including, without limitation, picture, video, ideas, know-how, techniques, questions, reviews, comments, and suggestions (collectively, "Submissions") is and will be treated as non-confidential and nonproprietary, and by submitting or posting, you agree to irrevocably license the entry and all IP rights related thereto (excluding the moral rights such as authorship right) to ROMWE.com without charge and ROMWE.com shall have the royalty-free, worldwide, perpetual, irrevocable, and transferable right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt, create derivative works from such Submissions by any means and in any form, and to translate, modify, reverse-engineer, disassemble, or decompile such Submissions. All Submissions shall automatically become the sole and exclusive property of ROMWE.com and shall not be returned to you and you agree not to raise any dispute in connection with any use of the entry by ROMWE.com in the future.

You warrant that your Submissions, in whole or in part, are clear and free of any IP right infringement, disputes or third party claims. ROMWE.com assumes no liability for any misuse of copyright or any other rights of third parties by you. You undertake to defense for and indemnify the Sponsor against any losses caused due to the use of the entries for any purposes.

In addition to the rights applicable to any Submission, when you post comments or reviews to the site, you also grant ROMWE.com the right to use the name that you submit with any review, comment, or other Content, if any, in connection with such review, comment, or other content. You represent and warrant that you own or otherwise control all of the rights to the reviews, comments, and other Content that you post on this site and that use of your reviews, comments, or other Content by ROMWE.com will not infringe upon or violate the rights of any third party. You shall not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead ROMWE.com or third parties as to the origin of any Submissions or Content. ROMWE.com may, but shall not be obligated to remove or edit any Submissions (including comments or reviews) for any reason.

6. INTELLECTUAL PROPERTY AND OWNERSHIP

You recognize and agree that all copyright, registered trademarks and other intellectual property rights on all materials or contents provided as part of the website belong to us at all times or to those who grant us the license for their use. You may use said material only to the extent that we or the usage licensers authorize expressly. This does not prevent you from using this website to the extent necessary to copy the information on your order or contact details.ROMWE is a registered trademark, service mark, and/or trade name of ZOETOP BUSINESS CO., LIMITED;. No use of these marks may be made without the prior written authorization of ROMWE, except as necessary to accurately identify the products or services of ROMWE.

7. THIRD PARTY LINKS AND RESOURCES

Where our site contains links to other sites and resources provided by third parties (including where our social media sharing plug-ins include links to third party sites), these links are provided for your information only. We have no control over the contents of those websites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.

8. EVENTS BEYOND OUR CONTROL

We will not be liable for any non-compliance or delay in compliance with any of the obligations we assume under a Contract when caused by events that are beyond our reasonable control ("Force Majeure"). Force Majeure shall include any act, event, failure to exercise, omission or accident that is beyond our reasonable control, including, among others, the following:

  • i. Strike, lockout or other forms of protest.
  • ii. Civil unrest, revolt, invasion, terrorist attack or terrorist threat, war (declared or not) or threat or preparation for war.
  • iii. Fire, explosion, storm, flood, earthquake, collapse, epidemic or any other natural disaster.
  • iv. Inability to use trains, ships, aircraft, motorized transport or other means of transport, public or private.
  • v. Inability to use public or private telecommunication systems.
  • vi. Acts, decrees, legislation, regulations or restrictions of any government or public authority.
  • vii. Strike, failure or accident in maritime or river transport, postal transport or any other type of transport.

It shall be understood that our obligations deriving from Contracts are suspended during the period in which Force Majeure remains in effect and we will be given an extension of the period in which to fulfil these obligations by an amount of time equal to the time that the situation of Force Majeure lasted. We will provide all reasonable resources to end the situation of Force Majeure or to find a solution that enables us to fulfil our obligations by virtue of the Contract despite the situation of Force Majeure.

9. LIABILITY AND WAIVING LIABILITY, STATUTORY CONSUMER RIGHTSN

Unless otherwise indicated expressly in these Conditions, our liability regarding any product acquired on our website shall be limited strictly to the price of purchase of said product. Notwithstanding the above, our liability shall not be waived nor limited in the following cases:

  • i. in case of death or personal harm caused by our negligence;
  • ii. in case of fraud or fraudulent deceit; or
  • iii. in any case in which it was illegal or illicit to exclude, limit or attempt to exclude or limit our liability.

Notwithstanding the paragraph above, and to the extent legally allowed, and unless these Conditions indicate otherwise, we shall not accept any liability for the following losses, regardless of their origin:

  • i. loss of income or sales;
  • ii. operating loss;
  • iii. loss of profits or contracts;
  • iv. loss of forecast savings;
  • v. loss of data; and
  • vi. loss of business or management time.

Due to the open nature of this website and the possibility of errors in storage and transmission of digital information, we do not warrant the accuracy and security of the information transmitted or obtained by means of this website, unless otherwise indicated expressly on this website. All product descriptions, information and materials shown on this website are provided "as is", with no express or implied warranties or conditions of the same, except those legally established. In this sense, if you are contracting as a consumer or user, we are obliged to deliver goods that are in conformity with the Contract, being liable to you for any lack of conformity which exists at the time of delivery. It is understood that the goods are in conformity with the Contract if they: (i) comply with the description given by us and possess the qualities that we have presented in this website; (ii) are fit for the purposes for which goods of this kind are normally used; (iii) show the quality and performance which are normal in goods of the same type and which can reasonably be expected To the extent permitted by law, we exclude all warranties and conditions (whether express or implied), except those that may not be excluded legitimately.

10. APPLICABLE LEGISLATION AND JURISDICTION

The use of our website and the product purchase contracts through said website shall be governed by Hong Kong law. Any controversy that arises or is related to the use of the website or said contracts shall be subject to the non-exclusive jurisdiction of the Hong Kong courts. If you are entering into the contract as a consumer, nothing in this Clause shall affect the statutory rights you have, as recognized in any applicable legislation in this area.

Privacy Policy
Privacy Policy

PRIVACY STATEMENT

Last Modified:  [April 20th, 2018]

 

This Privacy Statement explains how ZoeTop Business Co., Limited (collectively, “ROMWE,” “we,” “us,” or “our”) collect, use, share and process your information.

 

 

Quick Links

 

Click on the links below to go to a specific section of this Privacy Statement.[1]

 

  • Collection and Use of Personal Data
  • Cookies and Similar Technologies
  • Disclosure of Personal Data
  • Your Rights
  • Closing Accounts
  • Third-Party Websites and Services
  • Data Security, Integrity, and Retention
  • Children
  • Data Transfers, Storage, and Processing Globally
  • Changes to This Privacy Statement
  • Contact Us

 

Collection and Use of Personal Data

Personal data is information that can be used to directly or indirectly identify you.  Personal data also includes anonymous data that is linked to information that can be used to directly or indirectly identify you.  Personal data does not include data that has been irreversibly anonymized or aggregated so that it can no longer enable us, whether in combination with other information or otherwise, to identify you.

Here is a description of the types of personal data we may collect and how we may use it:

What Personal Data We Collect

 

Depending on the products and services you use, we collect different kinds of personal data from or about you.

 

  • Data you provide:  We collect the personal data you provide when you use our products and services or otherwise interact with us, such as when you create an account, Contact Us,[2] participate in an online survey, use our online help or online chat tool.

 

  • Data about payments:  If you make a purchase, we collect personal data in connection with the purchase.  This data includes your payment data, such as your credit or debit card number and other card information, and other account and authentication information, as well as billing, shipping, and contact details.

 

  • Data about use of our services and products: When you visit our websites, we may collect data about the type of device you use, your device’s unique identifier, the IP address of your device, your operating system, the type of Internet browser that you use, usage information, diagnostic information, and location information from or about the computers, phones, or other devices on which you install or access our products or services.  Where available, our services may use GPS, your IP address, and other technologies to determine a device’s approximate location to allow us to improve our products and services.

 

How We Use Your Personal Data

 

Generally speaking, we use personal data to provide, improve, and develop our products and services, to communicate with you, to offer you targeted advertisements and services, and to protect us and our customers.

 

ZoeTop Business Co., Limited, processes and determines how to process your personal data as data controller for the following purposes:

 

  • Providing, improving, and developing our products and services:  We use personal data to help us provide, improve, and develop our products, services, and advertising.  This includes using personal data for purposes such as data analysis, research, and audits. Such processing is based on our legitimate interest in offering you products and services and for business continuity.  If you enter a contest, or other promotion, we may use the personal data you provide to administer those programs.  Some of these activities have additional rules, which may contain further data about how we use personal data, so we encourage you to read those rules carefully before participating.

 

  • Communicating with you:  Subject to your prior express consent, we may use personal data to send you marketing communications in relation to ROMWE own products and services, communicate with you about your account or transactions, and inform you about our policies and terms.  If you no longer wish to receive email communications for marketing purposes, please Contact Us[3] to opt-out.  We also may use your data to process and respond to your requests when you contact us.  Subject to your prior express consent, we may share your personal data with third party partners who may send you marketing communications in relation to their products and services.

 

  • Offering and measuring targeted advertisements and services:  Subject to your prior express consent, we may use personal data to personalize your experience with our products and services and on third-party websites and applications and to determine the effectiveness of our promotional campaigns. 

 

For any of the uses of your data described above that require your prior express consent, note that you may withdraw your consent by contacting ZoeTop Business Co., Limited.[4]

 

  • Promoting safety and security:  We use personal data to help verify accounts and user activity, as well as to promote safety and security, such as by monitoring fraud and investigating suspicious or potentially illegal activity or violations of our terms or policies. Such processing is based on our legitimate interest in helping ensure the safety of our products and services.

 

Cookies and Similar Technologies

We use cookies and similar technologies to provide, protect, and improve our products and services, such as by personalizing content, offering and measuring advertisements, understanding user behavior, and providing a safer experience. 

You can remove or reject cookies using your browser or device settings, but in some cases doing so may affect your ability to use our products and services.

Please read our Cookie Statement[5] to learn more about how we use cookies and the choices you have.

Disclosure of Personal Data

We make certain personal data available to strategic partners that work with us to provide our products and services or help us market to customers.  Personal data will only be shared by us with these companies in order to provide or improve our products, services, and advertising; it will not be shared with third parties for their own marketing purposes without your prior express consent. 

Service Providers

We share personal data with companies that provide services on our behalf, such as website hosting, email services, marketing, sponsoring of sweepstakes, contests, and other promotions, auditing, fulfilling customer orders, data analytics, providing customer service, and conducting customer research and satisfaction surveys.  These companies are obligated to protect your data and may be located wherever we operate.

 

Corporate Affiliates and Corporate Business Transactions

 

We may share personal data with all ZoeTop Business Co., Limited-affiliated companies.  In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, or sale or disposition of all or any portion of our business, including in connection with any bankruptcy or similar proceedings, we may transfer any and all personal data to the relevant third party. 

 

Legal Compliance and Security

It may be necessary—by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence—for us to disclose personal data.  We may also disclose personal data if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

 

We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.

 

Legal Basis For The Processing of Personal Data from EEA Residents

 

If you reside within the European Economic Area (EEA), our processing of your personal data will be legitimized as follows: Whenever we require your consent for the processing of your personal data such processing will be justified pursuant to Article 6(1) lit. (a) of the General Data Protection Regulation (EU) 2016/679 (“GDPR”). If the processing of your personal data is necessary for the performance of a contract between you and us or for taking any pre-contractual steps upon your request, such processing will be based on GDPR Article 6(1) lit. (b). Where the processing is necessary for us to comply with a legal obligation, we will process your data on basis of GDPR Article 6(1) lit. (c), and where the processing is necessary for the purposes of our legitimate interests, such processing will be made in accordance with GDPR Article 6(1) lit. (f).

 

Your Rights

 

We take reasonable steps to ensure that your personal data is accurate, complete, and up to date.  You have the right to access, correct, or delete the personal data that we collect.  You are also entitled to restrict or object, at any time, to the further processing of your personal data.  You have the right to receive your personal data in a structured and standard format.  You may lodge a complaint with the competent data protection authority regarding the processing of your personal data.

To protect the privacy and the security of your personal data, we may request data from you to enable us to confirm your identity and right to access such data, as well as to search for and provide you with the personal data we maintain.  There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal data that we maintain.

 

You may Contact Us[6] to exercise your rights.  We will respond to your request in a reasonable timeframe, and in any event in less than 30 days.

 

Closing Accounts

 

Please contact ROMWE[7] to close your account in relation to the following uses of your personal data:

 

  • providing, improving, and developing our products and services;
  • communicating with you;  
  • sharing your personal data with third party partners for marketing communications;
  • offering and measuring targeted advertisements and services; or
  • promoting safety and security.

Please contact ROMWE[8] to close your account in relation to the use of your personal data for the provision of products and services you requested.

 

If you close your account, we have no obligation to retain your data, and we may delete any or all of your data without liability.  However, we may retain data related to you if we believe it may be necessary to prevent fraud or future abuse, if required by law, or for legitimate purposes, such as analysis of non-personal data, account recovery, auditing our records, and enforcing our rights and obligations under our agreements.

 

Third-Party Websites and Services

Our websites, products, and services may contain links to or the ability for you to access third-party websites, products, and services.  We are not responsible for the privacy practices employed by those third parties, nor are we responsible for the information or content their products and services contain.  This Privacy Statement applies solely to data collected by us through our products and services.  We encourage you to read the privacy policies of any third party before proceeding to use their websites, products, or services.

 

Data Security, Integrity, and Retention

We use reasonable technical, administrative, and physical security measures designed to safeguard and help prevent unauthorized access to your data, and to correctly use the data we collect.  For example, access to your personal data is restricted to our employees, contractors, and agents who need access to such data to perform their assigned job duties. 

It is important that you take precautions to protect against unauthorized access to your ROMWE products, account credentials, and computer or other devices.  If you feel that the security of your account or personal data has been compromised, please immediately Contact Us.[9] Please be aware that, despite our best efforts, no security system is impenetrable.  In the event of a security breach, we will promptly notify you and the proper authorities if required by law.

We will retain your personal data for as long as it is necessary to fulfill the purposes outlined in this Privacy Statement, unless a longer retention period is required or permitted by law.

Children

Our products and services are intended for adults.  Accordingly, we do not knowingly collect, use, or disclose data from children under 16.  If we learn that we have collected the personal data of a child under 16, or the equivalent minimum age depending on the jurisdiction,  we will take steps to delete the data as soon as possible.  Please immediately Contact Us[10] if you become aware that a child under 16 has provided us with personal data.

Data Transfers, Storage, and Processing Globally

When we share your personal data with our partners, ROMWE-affiliated companies, and service providers, your personal data may be transferred to and/or made accessible from countries out of the European Economic Area.  In such circumstances, we will enter into model contractual clauses as adopted by the European Commission, or rely on alternative legal bases such as the Privacy Shield, where applicable, or binding corporate rules where our partners or service providers have adopted such internal policies approved by European data protection authorities.

Changes to this Privacy Statement

We may periodically change this Privacy Statement to keep pace with new technologies, industry practices, and regulatory requirements, among other reasons.  We expect most such changes to be minor.  Any non-material changes will take effect immediately upon posting of an updated Privacy Statement.  However, there may be cases where changes to the Privacy Statement may be more significant.  In such cases, we will first provide a more prominent notice.[11]

Your continued use of the our products and services after the effective date of the Privacy Statement means that you accept the revised Privacy Statement.  If you do not agree to the revised Privacy Statement, please refrain from using our products or services and Contact Us[12] to close any account you may have created. 

 

Contact Us[13]

If you have any questions regarding this Privacy Statement or its implementation, here is how you can reach us:

In relation to the use of your personal data for the following purposes: data@romwe.com

  • providing, improving, and developing our products and services;
  • communicating with you;  
  • sharing your personal data with third party partners for marketing communications;
  • offering and measuring targeted advertisements and services;
  • promoting safety and security.

 

In relation to the use of your personal data for the provision of products and services you requested:

 

data@romwe.com

 

 

 

 


Cookie Statement[14]

Last Modified:  [Insert date]

This Cookie Statement applies to all ZoeTop Business Co., Limited affiliates, brands, websites, products, and services (collectively, “ROMWE,” “we,” “us,” or “our”) and explains how we use cookies on our websites and online services and the choices you have. 

Definition of “Cookies”

 

Cookies are small pieces of text used to store information on web browsers.  Cookies are widely used to store and receive identifiers and other information on computers, phones, and other devices.  We also use other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, for similar purposes.  In this Cookie Statement, we refer to all of these technologies as “cookies.”

Types of Cookies

 

We use cookies to provide, protect, and improve our products and services, such as by personalizing content, offering and measuring advertisements, understanding user behavior, and providing a safer experience.  We describe below the various types of cookies we use and the purposes they perform.  Please note that the specific cookies we may use vary depending on the specific websites and services you use.[15]

  • Essential cookies:  These cookies are strictly necessary to provide you with our websites and services and to enable essential features, such as providing shopping cart or live chart functionality.  If you disable these cookies, we will not be able to fulfill your request. 

 

  • Performance and functionality cookies:  These cookies collect information about how you use our websites and services and allow us to remember the choices you make while browsing.  The information these cookies collect allows us to optimize our websites and make them easier for you to use, and it does not personally identify you.  If you disable or opt-out of these cookies, you may not be able to use certain features of our websites and services, and it may reduce the support or information that we can provide you.

 

  • Analytics and customization cookies[16]:  These cookies collect information we use in aggregate form to help us understand how our websites and services are being used and how effective our marketing campaigns are, and help us customize our websites.  If you disable or opt-out of these cookies, you may not be able to use certain features of our websites and services, and it may reduce the support or information that we can provide you.

 

  • Advertising cookies[17]:  These cookies collect information about your browsing or shopping history and are used to make advertising messages more relevant to you.  They perform functions like preventing the same advertisement from continuously reappearing, ensuring that advertisements are properly displayed, and in some cases selecting advertisements that are based on your interests.  We may share this information with third parties to help create and deliver advertising personalized to you and your interests.  If you disable or opt-out of these cookies, you may not be able to use certain features of our websites and services, and it may reduce the support or information that we can provide you.

 

  • Social networking cookies[18]:  These cookies are used to enable you to share pages and content on our websites and services through third-party social networking and other websites.  These cookies may also be used for advertising purposes.

Cookies Placed by Third Parties[19]

 

You may also encounter cookies on our websites that are placed by third parties.  For example, when you buy our products online, our e-commerce vendor may use cookies and other technologies.  We may also allow third parties to place cookies on our websites to track information about your online activities and/or across third-party sites or online services, including to send you targeted advertisements based on that information, which may include the remarketing of our products and services that you have viewed on our websites and on third-party websites.

This Cookie Statement does not apply to the cookies, applications, technologies or websites that are owned by and/or operated by third parties, or such third parties’ practices, even if they use or access our technology to store or collect information.  To understand how third parties use cookies, please review their privacy policies.

 

Controlling and Opting-Out of Cookies

 

Your browser or device may offer settings that allow you to choose whether browser cookies are set and to delete them.  For more information about these controls and to exercise your cookie preferences, visit your browser or device's help material.  If you choose to reject cookies, as noted above, you may not be able to use certain features of our websites and services.

Do Not Track

Some browsers include the ability to transmit “Do Not Track” signals.  We do not process or respond to “Do Not Track” signals.  Instead, we adhere to the standards described in our Privacy Statement[20] and this Cookie Statement.

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